FlipWorthy Privacy Policy

Effective date: November 9, 2026 · Version: 2026-11-09

This policy explains what information [COMPANY LEGAL NAME] ("FlipWorthy", "we", "us") collects through the FlipWorthy app and services, how we use and share it, and the choices you have. It should be read with our Terms of Service.

1. What we collect

Information you give us

Email address, used to sign you in with one-time codes and to contact you about your account.
Username and profile photo, which are shown to other FlipWorthy users.
Date of birth, used only to confirm you're 18 or older. Other users never see it. (The age check when you first open the app stays on your phone.)
Messages you send and receive, stored so they can be delivered and kept safe.
Listings you choose to post: the item's name, category, edition and publisher/set/console, its condition (and grade, if graded), and the price you enter. We store these on our servers only while the item is listed.
Reports and blocks you make, including the reason and any details you add. When you report a chat, a copy of the most recent messages in it is attached to the report.
Feedback and bug reports you send from Settings: your message, the part of the app you chose, your app version and phone type, and your email (if you're signed in, or if you give it to us) so we can reply.
Ban appeals, if your account is suspended.

Information stored on your phone, not on our servers

Your collection (items, conditions, what you paid, folders, Keeping or “Flip it (for sale)” status) and your settings are saved on your device. Only items you list in Sales (by choosing “Flip it (for sale)” and an asking price) are stored on our servers, and only the details listed above. (With Pro value updates, item names are sent to look up prices but not stored with you; see below.) Exports you make are created on your device and go only where you choose to send them.
Search and scan history (what you searched for and the results you opened) is kept on your device for 30 days so you can reopen results without scanning again. You can remove items or clear it any time in Search.
Price history and price alerts (Pro): each value update is saved on your device to show price history, your biggest movers and alerts. Alert notifications are created by your phone.

Information created when you use the Service

Scan photos. When you scan an item, a resized copy of the photo is sent to our servers and to our identification provider to identify the item. We don't keep scan photos after returning the result, and we don't show them to other users unless you choose to share one.
Photos you share. If you choose to share a photo as an item's picture, we store it and show it to anyone who looks that item up, without your username. We keep a record of which account shared it so we can handle reports. If you add a photo to a listing, we store it and show it with that listing in Sales. Shared and listing photos are deleted when you remove them, end the listing or delete your account.
Country. When you have a profile, we work out your country from your internet connection (we never use GPS or your precise location). You can pick a different country or hide it in your profile at any time.
Searches. What you type in Search is sent to our servers to find matching items: card names go to the card databases listed below, and comic, game and figure searches go to Anthropic. Searches aren't linked to your account or profile. We save the results of a search (not who made it) so the same search can be answered again without repeating the lookup.
Value updates (Pro). About once a day, the details of the items you own that are needed to price them (title, publisher, set or console, edition, year and, for cards, the exact printing) are sent to our servers to get today's values. Your conditions, what you paid, folders, notes and anything personal are not sent. We don't keep a list of what you own: the prices we look up are saved without any link to you so they can be reused, and we only count how many updates you use, to apply the limits in the Terms.
Feature usage counts. We count how often features are used (for example scans, searches, exports, sharing an image or opening the Pro page) as daily totals that aren't linked to you or your account. To count how many different phones use the app each day, we store a scrambled (hashed) form of the app's random install ID, which can't be turned back into the ID and isn't linked to your account. We use these numbers only to understand which features people use and to improve FlipWorthy.
Technical information such as your IP address, request times, app version and error logs, used for security, rate limiting and fixing problems. Server logs are kept for a short period by our hosting provider.
Purchase status. Subscriptions are processed by Apple or Google. We receive confirmation of your subscription status, not your payment card details.

We do not collect your precise location, contacts, or advertising identifiers, and we do not use third-party advertising or tracking.

2. How we use information

To provide the Service: sign-in, profiles, identifying items, prices, and messaging.
To keep people safe: enforcing age limits, blocking, reviewing reports, preventing spam, fraud and abuse, and enforcing our Terms and Community Guidelines.
To secure and improve the Service, fix bugs and measure performance.
To communicate with you about your account, security, and important changes.
To comply with the law and respond to lawful requests.

Where laws such as the GDPR apply, our legal bases are: performing our contract with you (running the Service), our legitimate interests (safety, security, improvement), your consent where we ask for it, and legal obligations.

3. Who can see what

Other users can see your username, profile photo and the month you joined. If you turn on messaging, other eligible users can find you by username and message you. People you chat with see the messages you send them. If you list an item for sale, signed-in users who look that item up see your username, the item, its condition and your price. People you chat with, and people who look up your listings, also see your country unless you hide it. They also see the listing photo, if you added one. They don't see your email, other collection items or what you paid.
Your email and date of birth are never shown to other users.
Messages are not end-to-end encrypted. Authorized FlipWorthy staff may review messages when a chat is reported, when we have reason to believe the Service is being misused, or when the law requires it.

We do not sell or rent your personal information, and we do not share it for cross-context behavioral advertising. We share it only:

With service providers who process it for us under contract: Cloudflare (hosting, database and storage), Anthropic (identifying items from scan photos, suggesting items that match a search, and searching the web for recent sales of an item; only the photo, search text or item details are sent, never your personal information), Resend (sending sign-in emails), Apple and Google (app distribution and payments), PriceCharting, TCGdex, Scryfall and YGOPRODeck (price data; we send item and card names, not personal information). RevenueCat (keeps track of your subscription status: it receives the purchase records from Apple or Google and a random app ID, or your FlipWorthy account number when you're signed in, never your email).
For safety and legal reasons: to comply with law, legal process or government requests; to protect the rights, property or safety of our users, the public or FlipWorthy; and to report illegal content, including any child sexual exploitation material, to the appropriate authorities.
In a business transfer, such as a merger or sale, where the receiving party will be bound by this policy.

5. How long we keep information

Account information (email, username, photo, date of birth) is kept until you delete your account.
Messages are kept until either participant deletes their account, at which point the whole conversation is deleted for both people.
Sign-in codes expire after 10 minutes. Sign-in sessions end when you sign out or delete your account.
Feedback and bug reports are kept until we've dealt with them and for up to [24 MONTHS] after.
Suspensions and appeals are kept while the suspension lasts and for up to [24 MONTHS] after, so we can handle repeat abuse.
Reports and the message copies attached to them are kept for up to [24 MONTHS] after the report is resolved, so we can handle repeat abuse and legal requests, even if an account involved is deleted.
Feature usage counts (daily totals and hashed install IDs) are kept for up to 400 days.
Server logs are kept for a short period set by our hosting provider.

6. Your choices and rights

Delete your account in the app: Settings → your profile → Delete profile and messages. This deletes your profile, photo, sessions, chats and messages right away.
Edit your username and profile photo, and turn messaging on or off, at any time in your profile.
Block anyone, which stops messages both ways.
Depending on where you live (for example, in California under the CCPA/CPRA, or in the EU/UK under the GDPR), you may have the right to access, correct, delete or get a copy of your personal information, to object to or restrict certain processing, and not to be discriminated against for using these rights. To make a request, email [CONTACT EMAIL]. We'll verify your request through your account email. You may also complain to your local data-protection authority.

7. Children

FlipWorthy is for adults 18 and older and is not directed to children or teenagers. We don't knowingly collect personal information from anyone under 18. If we learn that someone under 18 has created a profile, we will delete it. If you believe a minor has given us information, contact [CONTACT EMAIL].

8. Security

We use measures such as encrypted connections (HTTPS), storing only hashed versions of sign-in codes and session tokens, access controls, and rate limits. No system is perfectly secure, so we can't guarantee absolute security.

9. International users

We are based in the United States, and our providers may process information in the United States and other countries. Where required, we use appropriate safeguards for international transfers.

10. Changes

We may update this policy. If changes are material, we'll tell you in the app or by email before they take effect. The version and effective date are shown at the top.

11. Contact

[COMPANY LEGAL NAME] · [MAILING ADDRESS] · [CONTACT EMAIL]